Research shows that most workplace errors are a result of poor communication.
In addition, poor communication underlies a number of organisational risks, such as:
strained workplace relationships
work-related stress
poorly managed performance
poor staff engagement and productivity
poorly managed workplace change
In recent years, issues related to the pandemic and post pandemic business trends have further raised the stakes in workplace communication. For example,WorkPlacePLUS has seen rising cases of supervisors struggling to address particular types of staff concerns, such as:
anxiety-based conflict
change fatigue
hybrid working arrangements
returning to the workplace
managing teams remotely and monitoring engagement
increasing claims of work-related stress and burnout
increasing rates of staff turnover
managing restructuring, redeployment or redundancy
With workplace demands and staff needs becoming increasingly complex, it is vital that managers and supervisors strengthen their communication competency.
WorkPlacePLUS offers a training and development program called COMMUNICATION MASTERY, designed to help managers and supervisors face staff challenges with confidence.
COMMUNICATION MASTERY equips participants with the practical communication skills that are essential for managing staff in a changing work landscape, and mitigating the risks associated with workplace conflict and poor communication.
This program includes a deep dive into preparing for and having courageous conversations in the workplace.
For more information, please contact us today.